A short job video can show scale, movement or a finished detail that a still photo cannot. It does not need cinematic editing. A few steady clips and an accurate caption are usually more useful than a long, shaky walkthrough.
Plan the shots before filming
Decide what the viewer should understand: the original problem, a process detail or the finished result. Capture a wide view, a close detail and—if helpful—a short clip explaining the work. Keep clips brief and avoid filming the customer's face or identifying parts of their home unless they have agreed.
Prioritise safe filming
Never film while driving, climbing, using tools in a way that needs full attention, or working in a hazardous area. Ask someone else to record only if it is safe and the task permits it. You can always describe the process after the work is complete.
Check sound, light and privacy
Clean the camera lens, hold the phone steady and face a light source where practical. If speech is important, reduce background noise or add accurate captions. Before sharing, check the clip for addresses, vehicle plates, paperwork, screens and reflections.
Ask the customer before filming or publishing on their property. Keep the video honest: do not edit out a relevant defect or imply that a staged demo is a real customer job.
For photo composition, see how to photograph small rooms and the customer-home privacy guide.